Shipping policy

Shipping Policy

Last updated 02.23.2023

At TsovArt Online Art Gallery, we strive to provide exceptional customer service and a seamless shipping experience for our valued customers. This Shipping Policy outlines the shipping options we offer, estimated delivery times, and other important information related to shipping.

Shipping Destinations

We ship to addresses within the United States and internationally. Please note that certain countries may impose additional customs fees, taxes, or other charges that are the responsibility of the customer.

Shipping Options and Delivery Times

We offer the following shipping options for your convenience:

Standard Shipping: Estimated delivery within 5-7 business days for domestic orders and 7-90 business days for international orders.
Expedited Shipping: Estimated delivery within 3-5 business days for domestic orders and 7-21 business days for international orders. Additional fees may apply.

Please note that these delivery times are estimates and may vary depending on the shipping destination, customs processing times, and other factors beyond our control. We will do our best to keep you informed of any delays that may occur.

Order Processing

Orders are processed within 1-2 business days of receiving your order confirmation. You will receive a shipment confirmation email with tracking information once your order has shipped.

Shipping Rates

Shipping rates vary depending on the shipping destination and the weight of your order. To calculate the shipping cost for your order, add the desired items to your cart and proceed to checkout. The shipping cost will be displayed before you finalize your order.

Insurance

All shipments are insured against damage or loss during transit. In the event that your artwork arrives damaged or is lost in transit, please contact us immediately at info@tsovart.com, and we will work with you to resolve the issue.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, and fees levied by the destination country. These fees are the responsibility of the customer and are not included in our shipping rates. Please check with your country's customs office for more information on these fees.

Packaging

At TsovArt, we take great care in packaging your artwork to ensure its safe arrival. All artwork is securely packaged with protective materials and shipped in sturdy containers.

If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact us at:

TsovArt Online Art Gallery

565 E Magnolia Blvd, Apt K

Burbank, CA 91501

USA

Phone: +1 (323) 613-0970

Email: info@tsovart.com