With TsovArt, every artwork is insured and carefully packaged by specialists. If shipping is not free, rates are calculated by the size and weight of the package and shipped via a specialized delivery carrier. A delivery time will be arranged between the customer and the carrier, and the work will be delivered to the address indicated at the time of the order.
We provide our collectors with accurate descriptions and visuals of any artwork featured on our site. However, if you are not happy with your artwork, please email us at firstname.lastname@example.org. We'll gladly offer you a store credit within seven days of receipt of the artwork. Additionally, some custom-framed artworks will have a 20% processing fee.
If the artwork arrives broken or damaged, please notify within three days of delivery. The customer is immediately reimbursed if the work cannot be repaired or restored.
Please get in touch with email@example.com for any specific shipping and handling questions.